Contact & Support
We are always ready to hear your feedback and answer your questions.
Response Time
We usually respond to emails within 24 - 48 business hours.
Support Request Guidelines
To help our technical team resolve your inquiry efficiently, please include the following information when emailing [email protected]:
- Subject: [Nihopi Support] - Summary of issue (e.g. Login issue, Lesson suggestion...)
- Account Email: The email address associated with your Nihopi account.
- Description: A brief description of what happened, relevant URL, and screenshot if applicable.
Frequently Asked Questions
1. Is Nihopi free to use?
Yes, absolutely free. You can look up Kanji, practice alphabets, grammar, and exercises without payment.
2. How can I permanently delete my account?
Simply email [email protected] from your registered address with the subject 'Request Account Deletion'. All your data will be permanently cleared within 7 business days.
3. Where can I report a typo or lesson error?
Please send any content corrections to [email protected]. Our editorial team will review and update immediately.